Frequently Asked Questions

FAQs bellow. If you still need help then please contact us at Support@rug-lounge.com

Returns

No, items can not be returned after they have been opened.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Shipping

Shipping: If you've purchased multiple products from our online store, They may arrive in different times or in separate packages because our products are stored and fulfilled at many different storage sites throughout the United States.